Service · Website management
We take over the site end to end — hosting, updates, speed, security, uptime — and make changes on request instead of leaving them on your evening to-do list.
What's included
Website management is not a redesign you buy once. It is the standing maintenance that keeps a site earning after launch week.
Hosting on infrastructure sized for your traffic, domain and DNS management, SSL renewal, and daily off-site backups with a tested restore. Uptime monitoring checks the site every minute and pages us — not you — when it stops answering.
Prices, hours, staff, services, seasonal notices, new photos, a page for the thing you just started offering. You send a message; we make the change and tell you when it is live. No ticket portal and no change-request form.
A page that takes five seconds on a phone loses customers before it loses rankings. We hold the site to a stated speed budget and treat a regression as a defect, not a nice-to-have.
Security patching on a schedule, not after an incident. Plus the quiet hygiene that affects both customers and crawlers: working links, sane headings, forms that submit, and markup an assistant can read.
Ownership
The most common way small businesses get trapped is a well-meaning supplier who registers the domain on their own account. We do the opposite, in writing, from day one.
Taking over an existing site
A rebuild is the expensive answer and usually the wrong one. Most sites we take on need a fortnight of repair, not six weeks of design.
We find out where the site actually lives, who holds which account, what is installed, and what is quietly broken. Surprises here are normal.
Backups, patching, SSL, security headers, monitoring. The site stops being fragile before anything cosmetic is discussed.
Fix the broken links, the slow images, the forms that silently fail, the pages search engines cannot read.
With the site healthy, you can judge whether a rebuild is worth it. Often the answer is no — and if it is yes, we price it honestly.
Questions
No. We start with what you have and prefer repair to rebuild. If the current platform is genuinely holding the business back we will say so in writing, with the cost and the benefit, and you decide. Any move is staged so the site stays live and the search rankings carry over.
You do, in writing, from day one. The domain is registered to you, hosting is your account with your billing, and content and media are exportable at any time at no charge. We hold delegated access, not ownership.
Routine content, pricing and page updates are included in the monthly scope rather than counted against an allowance. New builds, new templates and anything that is really a project get quoted separately before work starts.
Routine updates are typically live within one to two business days. Anything urgent — wrong prices, wrong hours, a form that has stopped working — is treated as same-day.
Also managed by KEINC
Technical fixes, local search and content architecture so you are the obvious result.
Being named in the answer when a customer asks an assistant instead of searching.
One dashboard and a monthly page of the five numbers that move revenue.
Choosing, implementing and connecting the systems the business runs on.
Next step
Send a paragraph about the business and what is not working. You will get a straight answer within one business day — and if we are not the right fit, a pointer to who is.