Straight answers, before you ask.

KEINC runs the web and technology side of a small business as a single engagement: managing the website, running SEO and AEO so the business gets found in both search results and AI answers, producing one monthly report of the metrics that drive revenue, and advising on business software — what to buy, how to implement it, how to wire it together. The point is one accountable supplier instead of four who each blame the others.

Small businesses with roughly two to fifty people that depend on being found online, already pay for several pieces of software, and have nobody internally whose job is to own any of it. The common thread is an owner who would rather run the business than manage suppliers.

Businesses looking for the cheapest possible hosting, for a one-off redesign with no ongoing relationship, for paid-ads management as the main channel, or for SEO tactics we would not put our name to. We will say so on the first call rather than take the work and under-deliver.

With a two-week fixed-fee audit, followed by a written, costed blueprint. The four stages are set out here. You keep both documents whether or not you hire us for the work.

Usually under an hour. Approve a short list of content changes, answer a few questions only you can answer about the business, and read a one-page report. Everything else is handled without you.

You deal directly with the person doing the work. There is no account-management layer passing messages between you and whoever actually touches the site.

Uptime and performance monitoring alerts us, not you, so in most cases we are already working on it before you notice. For outages we respond the same business day, and routine update requests are typically turned around within one to two business days.

Impressions tend to move in the first one to two months, mid-intent positions from month three to six, and the commercially valuable terms between six and twelve. A new domain or a penalty history adds three to six months. The full timeline is here.

No, and neither can anyone else. Rankings are set by a third party that changes its mind regularly. What we commit to is the work, the order it is done in, and honest monthly reporting on what moved and what did not.

Yes, and for most small businesses it matters more. The map pack sits above the organic results and is decided by different signals: the accuracy of your Google Business Profile, your categories and service areas, consistent name, address and phone details across the web, review volume and recency, and genuine proximity to the searcher.

Not in the form it is usually sold. We do not buy links, trade links or use private blog networks, because those are liabilities with a delayed invoice. We do pursue the citations a real local business should have: licences, trade associations, suppliers, local press and sponsorships.

Yes, drawn from what you and your team actually know rather than paraphrased from competitors. You approve everything before it publishes. We do not publish AI-generated filler at volume to pad a word count, because it is now a ranking and a trust liability.

Five to seven, chosen for your business and tied to revenue. The sample report shows exactly what lands in your inbox, including what we deliberately leave off.

That is the point of the attribution work. Every form, phone number, booking link and email address is instrumented so the source survives the click; enquiries land in one place with the source attached; you flag which became a quote and which became an invoice. The report then shows revenue by channel rather than visits by channel.

Only where it genuinely earns its place, and never by default. This site runs with no tracking cookies at all. For client sites we prefer privacy-respecting, cookieless measurement and will tell you plainly what any tool collects before it goes on.

Both. The dashboard is a property in your name that you can open whenever you like; the monthly one-pager exists because almost nobody opens a dashboard. If you leave, the dashboard stays with you.

The audit is a fixed fee quoted up front; build work is quoted line by line from the blueprint; ongoing management is a flat monthly retainer against a written scope rather than hours on a timesheet. Why there is no public price list.

No. After the initial audit and build, engagements run month to month with thirty days' notice. You own your domain, hosting, content and data throughout, and you can take all of it with you.

Hosting and third-party subscriptions are billed to you at cost on your own accounts, with no markup. You can see exactly what the software costs and what the service costs, separately.

You get a written handover document, a full export of anything we hold, and continued access to every account — because they were always in your name. Nothing is held hostage and no exit fee applies.

KEINC works remotely with small businesses across Canada, in English. Everything is run over email, shared documents and short calls, so location rarely matters.